CaroTrans is a Global NVOCC and ocean consolidator dedicated to delivering the highest level of customer service and support.
CaroTrans’ service portfolio includes: LCL (less-than-container load), FCL (full container load), breakbulk, and OOG (out-of-gauge) ocean transportation services. For more information: www.carotrans.com
What sets us apart is our decentralized structure made up of 350 knowledgeable, local people positioned to deliver dedicated support and solutions throughout the world. Our team engages with customers with passion and experience to deliver seamless, global shipping services. Wherever we are in the world, we deliver this commitment, along with our strong global network of strategic partners. CaroTrans is aligned with strong, well established independent agents with local offices throughout a region to deliver exceptional cargo consolidation, LCL and FCL ocean transportation services. Our dedicated agent partners are established brands and industry leaders that possess the knowledge and experience to keep global shipments moving reliably and as planned.
In North America, our extensive local network of 13 branch offices and 24 CFS (container freight stations) are strategically placed to deliver dependable, secure cargo moves. This infrastructure provides reduced inland transportation costs and freight handling, expedited transit times, and immediate availability of local, professional CaroTrans personnel. In addition to our CaroTrans North American offices, we have offices in Australia, China, Hong Kong, New Zealand, and Taiwan. Our global headquarters is in Clark, New Jersey.
Culture of Ownership: Attract and retain individuals who 'get' our purpose and entrust them to grow our unique culture and values. We use a decentralized decision making model, keeping our teams agile to make the right decisions for our customers.
An Enduring Legacy: All decisions are made on the basis that we will be here another 100 years. Think next decade, not the next quarter. Cultivate business which future generations will be proud of.
Walk in Their Shoes: We don’t just go with the status quo, our ocean experts work with the customer to find a solution that works best for them. Our teams are supported by our National Support Center (NSC), which helps keep alignment on rates and updates for our customers contacts.
Own It and Live It: Over-deliver on quality and initiative. Measure and continuously improve the quality of our performance daily. At CaroTrans, we don’t have voicemails or receptionists, because we have a “Three-Ring Rule.” This means that when you call, there will always be a CaroTrans team member ready on the other line to help you.